a 365 – Privacy Policy

Protecting your personal data is our top priority. Here's a transparent look at how a 365 collects, uses, and safeguards your data.

Last Updated: January 2026
SSL Encryption Data Is Never Sold Published in Bengali

Our Core Privacy Principles

A 365's commitments to protecting your data

Data Encryption

All your personal and financial information is protected with 256-bit SSL encryption, making it completely unreadable to any third party.

Data Retention Policy

Your data is retained only for as long as necessary. Once an account is closed, data is deleted unless we are legally required to retain it.

Your Rights

You can view, correct, or request deletion of your data at any time. We are committed to responding within 30 days.

Data Sharing Policy

Your personal information is never sold to third parties. Only limited data is shared with partners who help us deliver our services.

Cookie Management

A 365 uses only essential and functional cookies. You can update your cookie preferences at any time.

Marketing Communications

You can unsubscribe from promotional emails or SMS at any time. We respect your preferences.

Our Data Protection Standards

A 365 complies with international data protection standards. See below how well we keep your data protected.

Encryption Level
98%
Data Security
96%
User Trust
94%
Transparency Index
100%
256-bit
SSL Encryption
0
Data Sale Incidents
30
Requests resolved per day
24/7
Security Monitoring

Our Commitment: a 365 is fully transparent about your privacy. This document is written in clear, plain English so every user can easily understand it.

Introduction

A 365 ("we", "us") operates an international online Sports Betting and gaming platform serving users in Bangladesh and around the world. Protecting your privacy is a fundamental part of our core responsibility.

This Privacy Policy ("Policy") describes what information we collect when you use a 365's website, mobile app, or any other platform, how we use that information, and the measures we take to keep it secure.

By using a 365 services, you are considered to have read and accepted this Privacy Policy. If you disagree with any part of it, please contact us.

What Information We Collect

A 365 collects two types of information from various sources:

Information Provided Directly

Information you provide directly includes:

Data Type When It Is Collected Why It's Needed
Name, email address, phone number At Registration Account Creation & Communication
Date of Birth At Registration Age Verification (18+)
NID/Passport Information During the KYC Process Identity Verification & Anti-Money Laundering
Payment Information On deposits/withdrawals Transaction Processing
Address On profile updates Meeting Legal Requirements

Automatically Collected Data

What is automatically collected while using the platform:

  • IP Address & Device Type (mobile, desktop)
  • Browser Information & Operating System
  • How long you spent on the platform and which pages you visited
  • Betting History & Transaction Records
  • Login time and location (city level)

About Location Data: We never track your precise GPS location. Only your country and city are used for fraud prevention purposes.

How Your Information Is Used

A 365 uses the information collected for the following purposes:

  • Service provided by: Managing accounts, processing bets, and completing payments.
  • Identity Verification: Meeting legal requirements and preventing fraud and money laundering.
  • Security: Detecting and preventing unauthorized access to accounts.
  • Service Improvement: To improve platform performance and usability.
  • Personalized Experience: Showing content and offers tailored to your preferences.
  • Contact: Important updates, transaction confirmations, and customer support.
  • Responsible Gaming: Identifying problematic gaming patterns and providing support.
  • Legal Compliance: Meeting the requirements of regulatory authorities.

Important: We never sell your information to advertising networks or share it with unrelated third parties.

Data Sharing Policy

A 365 may share information with third parties in very limited circumstances and for specific purposes:

When Information May Be Shared

  • Payment Processors: Necessary information is shared with payment gateways to process your transactions.
  • KYC Service Provider: Information may be shared with specialist providers for identity verification purposes.
  • Legal Requirements: Information may be disclosed in compliance with a court order or directive from a regulatory authority.
  • Fraud Prevention: In cases of serious fraud, information may be shared with investigating authorities.

When Your Data Will Not Be Shared

  • To advertising or marketing companies.
  • Data brokers or information resale businesses.
  • To any other third party without your consent.

All third parties we work with are required to comply with international data protection standards.

Cookie Policy

Cookies are small text files stored on your device. a 365 uses the following types of cookies:

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your language preference and other settings.
  • Analytics Cookies: To understand how the platform is being used (without identifying individual users).

You can delete existing cookies or block new ones at any time through your browser settings. Please note that doing so may affect certain features of the platform.

Data Retention Period

How long a 365 retains your data depends on the type of information and applicable legal requirements:

  • Active accounts: All data is retained for as long as your account remains active.
  • Closed accounts: After account closure, data may be retained for 5–7 years in accordance with legal obligations.
  • Transaction Records: Retained for a minimum of 5 years in accordance with financial regulations.
  • KYC Documents: May be retained for up to 5 years following verification.
  • Marketing Data: Deleted immediately upon unsubscription.

Data Deletion Request: To request deletion of data outside our legal obligations, email support@a365.info. We will respond within 30 days.

Your Data Rights

A 365 upholds the following rights for every user:

  • Right to Access: If you'd like to know what data we hold about you, we'll respond within 30 days.
  • Right to Rectification: You can request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of any data that falls outside our legal retention obligations.
  • Right to Portability: You may request a copy of your data in a standard format (CSV/JSON).
  • Right to Object: You may object to your data being used for specific purposes.
  • Right to Restrict Processing: In certain circumstances, you may request that we restrict the processing of your data.

To exercise these rights At the Help Center Contact us or email us directly at support@a365.info.

Children's Privacy

A 365 services are available to users aged 18 and above only. We do not knowingly collect any information from minors.

If a minor has accidentally created an account and we become aware of it, we will:

  • That account will be closed immediately.
  • All collected data will be permanently deleted.
  • Any deposited funds will be returned to the guardian.

If you know of a minor using a 365, please contact us immediately.

Third-Party Links & Services

The a 365 platform may occasionally contain links to payment gateways or other third-party services. These third-party websites and services have their own privacy policies.

A 365 is not responsible for the privacy practices of these third parties. We recommend reading their individual privacy policies before using their services.

We work only with trusted, internationally compliant partners who meet our data protection standards.

Security Measures

A 365 applies industry-standard security measures to protect your information:

  • SSL/TLS Encryption: All data transfers are protected with 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional layer of security at login.
  • Firewall Protection: An advanced firewall system blocks unauthorized access.
  • 24/7 Security Monitoring: Our security team monitors systems around the clock.
  • Regular Security Audits: Regular penetration tests are conducted by independent third-party security experts.
  • Data Backup: All data is stored in regularly encrypted backups.

Security Incident: In the event of a data breach, we will notify affected users within the legally required timeframe and take immediate action.

Please note that no method of transmission over the internet is 100% secure. Keep your password strong, never share it with anyone, and avoid logging in on public Wi-Fi.

Privacy Policy Updates

A 365 may update this Privacy Policy from time to time. Changes may be made due to:

  • New laws or regulatory requirements.
  • Introducing new services or technologies.
  • Improvements based on user feedback.

For significant changes, we will notify you via email or an in-platform notification. Any updated policy takes effect from the date it is published.

Check back on this page regularly and keep an eye on the "Last Updated" date at the top.

Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch:

  • Email: support@a365.info
  • Live Chat: At the Help Center Go ahead and connect with us via live chat.

We generally respond within 24–48 hours. Complex matters may take up to 30 days.

Response Time: General inquiries – 24 hours | Data access requests – 7 business days | Deletion requests – 30 days

Frequently Asked Questions

Privacy Policy – Frequently Asked Questions

No, a 365 never sells your personal information to third parties. We only share limited data with partners bound by strict confidentiality agreements, and solely where necessary to deliver our services.

a 365 uses industry-standard 256-bit SSL encryption, firewalls, and 24/7 security monitoring. Regular third-party security audits are also conducted.

Yes, you can request deletion of any data that falls outside our legal retention obligations. Email us at support@a365.info and we will act within 30 days. Note that financial transaction records must be retained for a period of time for legal reasons.

No, we do not track your precise GPS location. Only country- and city-level data derived from your IP address is used for fraud prevention purposes.

Every promotional email includes an "Unsubscribe" link at the bottom. Clicking it will stop all marketing emails. You can also opt out through your account settings or by contacting our support team.

Bet with Confidence at a 365

Your information is completely secure. Register with a 365 today and experience Bangladesh's most trusted betting platform.

100% Secure No Data Selling 256-bit SSL
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