a 365 – Our Responsible Play Commitment

Betting should be fun, not stressful. a 365 believes every player has the right to bet safely and responsibly. Our tools and guidelines are here to help you stay within your limits and keep enjoying the experience.

We're Committed to Responsible Gaming
Set Limits Self-Exclusion Mental Health Support

Important Notice: Betting is a form of entertainment, but it can become an addiction. If you feel it is affecting your daily life, family, or finances, please seek help right away. Betting is strictly prohibited for those under 18.

Principles of Responsible Gaming

How a 365 ensures safe betting

Personal Limit Setting

You decide how much to deposit, how much to wager, and how long to play. These limits are easy to set on a 365 — and once set, they can't be overridden.

Self-Exclusion

When you feel the need, you can pause betting for a set period or permanently. Once self-exclusion is active, you won't receive any promotional communications either.

Time Tracking

A 365 shows you how long you've been playing. Once you've reached your set time, you'll get a reminder. Taking breaks is part of responsible play.

Loss Limit

If your losses exceed a set amount, betting will be stopped automatically. This feature is designed to protect you from major financial harm.

Reality Check

At regular intervals, a 365 will remind you of how much you've won or lost. This keeps you informed and in control.

Help Center

Our 24/7 support team is here for you whenever you need us. Don't hesitate to reach out about betting addiction or any stress you may be facing.

Why Does Responsible Play Matter?

Online betting can be a legitimate and enjoyable activity — as long as it's done within the right boundaries. The reality, however, is that many people occasionally cross those lines, and that's when problems begin. a 365 believes responsible play isn't just a set of rules; it's a culture we all need to embrace.

When betting shifts from entertainment to compulsion, it can seriously affect your family, relationships, and finances. On our platform, you can set limits, take breaks, or shut things down entirely if needed — because your wellbeing matters to us.

The Golden Rules of Safe Betting

Responsible play means keeping betting a small part of your life. Keep these core principles in mind:

  • Never treat betting as a source of income — it's entertainment.
  • Only bet what you can afford to lose without it affecting your daily life.
  • Don't chase losses by placing bigger bets to try to win back what you've lost.
  • Never bet while under the influence of alcohol or any other substance.
  • Don't hide your betting from family or friends.
  • Take regular breaks and make time for other activities.

When Should You Seek Help?

If you're experiencing any of the following, seek help immediately:

  • Feeling restless or uneasy when you're not betting.
  • Chasing losses by placing repeated bets to win back lost money.
  • Betting feels more important than family or work.
  • Borrowing money or dipping into savings to fund your betting.
  • Lying or hiding the truth about your betting.

Need Help? With Our Support Team Help Center Reach out to us or email support@a365.info directly. We're always here for you.

Protection of Minors

No one under 18 can open an account on a 365. Age is verified at registration, and KYC documents may be requested in cases of doubt. If you suspect a minor is using your device or account, please notify us immediately.

If there are children in your home, use passwords and screen locks on your devices. Parental control software is also recommended.

Responsible Betting Checklist
  • I've set a budget and I'm sticking to it
  • I've set a time limit
  • I accept my losses
  • I'm betting with a clear head
  • Spending time with family
  • Hobbies beyond betting
  • Nothing to hide from friends or family
  • I'm not betting with borrowed money
Our Safeguards
Age Verification
100%
Limit Functionality
98%
Support Response Rate
97%
User Satisfaction
95%
24/7
Support
30s
Set Limits
18+
Age Restriction

A 365 Responsible Gaming Tools

Access these tools directly from your account

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Reductions take effect immediately; increases take effect after 24 hours.

Betting Limit

Set a cap on how much you can wager within a given period. This helps protect you from significant losses.

Loss Limit

Your session will end automatically once you've reached your loss limit. Stop chasing losses.

Session Time Limit

Set how long you want to play in a single session. Once the time is up, you'll be logged out automatically.

Cooling-Off Period

Take a break from betting for anywhere between 1 day and 6 weeks. During this time you can still log in, but placing bets will not be possible.

Self-Exclusion

Close your account for 6 months, 1 year, or permanently. No promotional contact will be made during this period.

To use these tools, log in to your account and go to the "Responsible Gaming" section, or directly Help Center Contact us.

How to set your limits

1
Log In to Your Account

Log in to your a 365 account and click the profile icon in the top right corner.

2
Open the "Responsible Gaming" section

Select the "Responsible Gaming" option from the profile menu.

3
Choose Your Limit Type

Choose the limit that works for you — deposit, betting, loss, or time — and enter the amount.

4
Confirm

Click "Save" or "Confirm". Any reduction in limits takes effect immediately.

5
Receive Email Confirmation

Once a limit is set, a confirmation will be sent to your email.

Are your betting habits healthy?

Read through the questions below. If you find yourself saying "Yes" to more than two, it may be worth seeking support.

1. Do you keep betting to try to recover losses?
2. Do you feel restless or lonely when you're not betting?
3. Do you hide your betting from family or friends?

If you answered "Yes" to most of the questions above, please Talk to Us. Asking for help is a sign of strength.

Frequently Asked Questions

Responsible Gaming FAQs

Once a fixed-term self-exclusion (6 months or 1 year) ends, you can reactivate your account. Permanent self-exclusion, however, cannot be reversed. No marketing emails will be sent during any exclusion period.

Reducing your deposit limit takes effect immediately. However, increasing it comes with a 24-hour cooling period — this is intentional, to prevent impulsive decisions.

Start with a calm, empathetic conversation — no pressure or blame. You can also reach out to the a 365 support team and we'll help arrange the right support. Family members are welcome to contact us directly as well.

Yes, any balance in your account prior to self-exclusion can be withdrawn. Active bonuses will be cancelled. Contact our support team to process your withdrawal.

Reality Check is an automated reminder system. After you've been playing for a set period of time, a 365 will show a pop-up displaying your total session time along with your wins and losses. It helps you stay aware and make informed decisions.

Play Responsibly, Have Fun

Betting at a 365 is about more than winning — it's a safe and enjoyable experience. Join today and make use of our responsible gaming tools.

Safe Betting 18+ Only Set Your Own Limits
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